1. Overview
This policy applies to the Answered mobile app and related pages, including this
/privacy-policy route.
Deen Labs GmbH (Answered - Dua Journal) is the controller for data described here. Answered does not operate a social feed and does not publish journal entries publicly.
2. Data we process
| Category | What we process | Why |
|---|---|---|
| Journal content | Du'a entries, reflections, tags, and related timestamps. | Provide core journaling and reflection features. |
| App preferences | Theme, reminders, app-lock state, and telemetry toggles. | Keep your app settings and behavior consistent. |
| Subscription status | Entitlement and purchase state from app-store billing systems. | Unlock and maintain Premium access. |
| Technical diagnostics | Non-identifying analytics events and crash diagnostics. | Improve reliability and product quality. |
3. What we do not collect
- We do not sell personal data.
- We do not run a public profile or social feed model.
- We do not intentionally send du'a content to analytics or crash reporting tools.
- We do not collect personally identifiable information (PII) in analytics events or Firebase Crashlytics reports.
4. How we use data
- To run app features like writing, tracking, and reflecting on du'as.
- To handle subscription access and restore purchases.
- To improve stability and performance of the app.
- To respond to support, legal, or privacy requests.
5. Third-party services
We use limited third-party providers for subscriptions and technical operations. They process data under their own terms and privacy notices.
| Service | Purpose | Policy |
|---|---|---|
| RevenueCat | Subscription infrastructure and entitlement handling. | View policy |
| Apple App Store | In-app payment processing and subscription billing for iOS users. | View policy |
| Google Play | In-app payment processing and subscription billing for Android users. | View policy |
| Firebase Crashlytics | Crash diagnostics and service reliability monitoring in release builds. | View policy |
6. Retention and security
- Journal content stays on your device unless you export/share it yourself.
- Subscription and billing metadata retention follows app-store and processor obligations.
- Telemetry retention follows provider retention settings.
- We use reasonable safeguards, but no system can guarantee absolute security.
7. Your rights and choices
Depending on your jurisdiction, you may have rights to access, correct, delete, or export your data. You can request help at [email protected] .
In-app export path: Settings -> Privacy Policy -> Export my data.
8. Children's privacy
Answered is not directed to children under 13+. If you believe child data was submitted in a way that violates this policy, contact us and we will review and respond.
9. Changes to this policy
We may update this policy when product, legal, or operational needs change. The updated version is effective when published here, unless stated otherwise.
10. Contact us
Email: [email protected]
Deen Labs GmbH
Propsteistraße 3
65795 Hattersheim am Main
Deutschland
- HR Nummer: 136300
- Duns Number: 316218094
- Steuernummer: 40 231 1622 8
- UstId: DE452967617